Click on a rental policy for more details
ADDITIONAL DRIVERS
We accept additional driver, at a cost of USD5 per day.
AGE
The minimum age to rent is 23 years and the maximum age is 65 years.
AIRPORT PICKUP
After your arrival, please call our representative +90 549 334 8934, who will be waiting for you in front of departure gate number 9 with the sign in your name. Shuttle bus to office 7 minutes.
Telephone +90 549 334 8934 / +90 212 273 6060
BUSINESS HOURS
We are open 24 hours.
CALL CENTER RESERVATIONS
For more information call +1 888-5260440 from Monday to Friday from 9:00 am-5:00pm. To notify that you need to be picked up or to notify changes on your flight, call + 52 (998) 457 8973. If you are in Venezuela call 0800-7368226 or +58 212-2676855
CANCELATTION
During peak-season, reservations are automatically cancelled after 6 hours of the expected arrival time, unless we receive a change of pick-up time and, it only applies in the same day of reservation.
If for any reason you do not rent with us and you cancel up to 48 hours prior to scheduled pick-up time, a fee of USD50.00 will be charged. If you need to cancel within the 48 hour period prior to the scheduled pick-up time or if you miss a prepaid reservation, no portion of the prepaid amount will be refunded. This fee will not be charged if your flight is cancelled and the airline and flight number are in the reservation prior to your scheduled pick-up and you reschedule the reservation with us. Or you can use 100% of your payment to make another reservation with us. To obtain the refund you should contact any of our offices or at 0800-7368226.
CDW
We offer Collision Damage Coverage (CDW), which reduces the responsibility of paying a deductible depending on the vehicle requested, in case of partial or total damage caused to the rental vehicle, which applies when the damage is greater than the deductible. stipulated by collision.
We offer a CDW for USD24.99 per day
CLEANING
Vehicle must be returned in the same conditions as picked-up. The vehicles are free of smoke. Therefore it can only strictly prohibited to smoke in the units. Any cleanliness, deodorizing etc. will be subject to an extra charge.
CROSS BORDER
No vehicle is authorized to cross the border.
CURRENCY
American Dollars (USD) and Turkish Lira (TRY).
DEBIT CARD
We only accept debit cards for payments at the counter. To rent you must present a valid credit card
DELIVERY COLLLECTION
If you cancel first and make a security deposit
DEPOSIT RULES
An additional hold will be applied to the credit card you present. The location will have a minimum of USD350 to USD950 as an estimated rental fee as a guarantee or retention, depending on the vehicle type and rental days.
DIRECTIONS
Tayakadin mah. Yassiren cad. no: 150 arnavutky Istanbul, Turkey.
DRIVER LICENSE
International driver is licenses are accepted. You must have a minimum of 3 experiences.
DUPLICATE RESERVATIONS
In case of having duplicate reservations, the most economical will be canceled.
EARLY RETURN
There is no refund for early returns. All amounts paid are non-refundable. Without exceptions.
EMERGENCY INFO
In case of an accident, call +54 9334 8934
FUEL
Same amount as the rent.
GAS
Diesel or gasoline.
HONOR RESERVATIONS
If the renter does not show up within 2 hours after the scheduled pickup time, THE COMPANY has the right to declare a NO-SHOW event and not provide a car in case the renter shows up later, unless the renter client communicate and notify before. about the change, where the reservation is subject to the availability of our vehicles.
KILOMETERS
Mileage is unlimited.
LOCAL RENTERS
Yes we allow it, but we verify your credit history.
PAYMENT
Credit cards
Debit and Cash Cards only for rent payment
PREPAID RESERVATIONS
Prepaid reservations on our website will be valid for the reserved date. For no-shows or cancellations, we apply a USD50(USD) administration fee. To obtain your refund, you must email us at reserve@acorentacar.com
SMOKING
We do not allow smoking, if it is added there will be a penalty
TAXES AND FEES
Toll service debited from your security deposit.
We charge a 20% Tax that is added to your rent and a 2% airport fee.
Cancelation Policy
Cancellations made 1 hours after booking will be charged 35.00.
All cancelled reservations or no show reservations will be charged $35. Read our policy before booking.