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Miami Beach - Orlando - FortLauderdale
--------IMPORTANT PICK UP INSTRUCTIONS------
IN FORTLAUDERDALE please call us or whatsapp to + 1 954 205 8818 or cal to the toll free number 1 866 327 7037 option #2 so we can send someone for you right away, PLEASE DO NOT GO TO THE CAR RENTAL CENTER STAY AT THE TERMINAL WE WILL PICK YOU UP THERE, you can also board the Hilton Garden Shuttle that will take you to us as well.
Please confirm you have received this email and provide flight info. Email reserve@acorentacar.com or call us +1305-5260440
In ORLANDO: Call us when you land 1407-3421858
For info in MIAMI BEACH call us: 1305-7330967
--------------POLICIES-------------------
ADDITIONAL DRIVERS Additional drivers are allowed. Drivers older than 21 of age and younger than 25 of age must pay $14.99 per day. Drivers older than 25 years old pay $9.99 per day.
AFTER HOURS We do not accept transactions after hours of our regular business hours.
AGE You need to be at least 21 years old and not older than 70 of age
AIRPORT PICKUP you are arriving to the Fort Lauderdale Intl Airport, one you are ready for pick up please call us or whatsapp to + 1 954 205 8818 or call to the toll free number 1 866 327 7037 option #2 so we can send someone for you right away, PLEASE DO NOT GO TO THE CAR RENTAL CENTER STAY AT THE TERMINAL WE WILL PICK YOU UP THERE, you can also board the Hilton Garden Shuttle that will take you to us as well. Please confirm you have received this email and provide flight info. Thank you!
CALL CENTER RESERVATIONS For reservations you can call: From US, Caribbean: +1888-5260440; +1305-52600440; 1866377037 From Venezuela: 08007368226
CANCELLATION "Cancellations are free if you have not prepaid. If you have prepaid with us, you have a $35 administrative fee for cancellation or not use our services"
CDW VERIFIABLE PROOF OF INSURANCE IS REQUIRED AT COUNTER FOR COLLISION DAMAGE. IF YOU PLAN TO USE YOUR OWN INSURANCE, WE ONLY ACCEPT STATE FARM, PROGRESSIVE,AND GEICO. CUSTOMER MUST HAVE INSURANCE ID CARD FOR THE PURPOSE OF POLICY STATUS VERIFICATION, NO EXCEPTION. IF VERIFIABLE PROOF IS NOT PROVIDED CUSTOMER MUST PURCHASE CDW AT COUNTER DEPOSIT ARE BETWEN $200 AND $1000 DEPEND ON THE WAIVER WE OFFER TWO DIFFERENT WAIVERS A. CDW COLLISSION DAMAGE WAIVER WITH A DEDUCTIBLE OF 1000 DOLLARS IS 24.99 PER DAY. B. CDW COLLISSION DAMAGE WAIVER WITH A DEDUCTIBLE OF 500 IS 28.99 PER DAY.
CLEANING We charge $50 if the car is returned extremely dirty or with sand inside.
CROSS BORDER Our cars cannot be taken out of Florida. If we find out that the car went outside of Florida, we apply $500 to your account.
DEBIT CARDS We only accept Debit for payments. To open the contract, you must have a major credit card.
DELIVERY COLLECTION We can deliver and pick up the vehicle in hotels not farther than 10 miles from our location
DEPOSIT RULES DEPOSIT ARE BETWEN $200 AND $1000 DEPEND ON THE WAIVER WE OFFER TWO DIFFERENT WAIVERS A. CDW COLLISSION DAMAGE WAIVER WITH A DEDUCTIBLE OF 1000 DOLLARS IS 24.99 PER DAY. B. CDW COLLISSION DAMAGE WAIVER WITH A DEDUCTIBLE OF 500 IS 28.99 PER DAY. Deposit needs to be made with a major credit card or debit card. Local renters from Florida cannot use a debit or prepaid card.
DRIVERS LICENSE A current driver license from your country is accepted. Permits are not accepted.
DUPLICATE RESERVATIONS In case that you have duplicate reservations, the system will cancel the cheapest one.
EARLY RETURN There is no refund on early returns
EMERGENCY INFO In case of emergency call 1 866 327 7037 or 19542058818
EQUIPMENT Daily charges on unlimitted wi fi $14.99, GPS $9.99, Baby chair $9.99,
FUEL Car must be returned with the same level of gas that the car had when it was rented. You have the option to pay$70 in advance and you can bring the car empty.
HONOR RESERVATIONS IT IS OUR POLICY TO HOLDRESERVATIONS UP TO TWO HOURS BEYOND THE SCHEDULED ARRIVAL TIME, SUBJECT TO PUBLISHED OFFICE HOURS. IF YOU EXPERIENCE DELAYS, PLEASE CONTACT THE RENTAL OFFICE. OTHERWISE, YOUR RESERVATION WILL BE CANCELLED.
SUPPLEMENTAL LIABILITY INSURANCE MUST BE PURCHASED AT THE COUNTER AND WOULD BE REQUIRED TO RENT VEHICLE. THERE ARE NO EXCEPTIONS.$16.99 PER DAY. You can avoid this if you have a Liability insurance that covers $1000000.00
LOCAL RENTERS RENTERS USING A FLORIDA DRIVERS LICENSE MUST HAVE A VALID MAJOR CREDIT CARD. NO DEBIT OR PREPAID CARDS WILL BE ACCEPTED. PREPAIDS RESERVATIONS WITH ACO WILL BE ACCEPTED, ONLY IF PRESENTED IN CONJUNCTION WITH A VALID MAJOR CREDIT CARD FOR THE RENTAL DEPOSIT. RENTER MUST ALSO EITHER PRESENT PROOF OF INSURANCE THAT COVERS THE RENTAL CAR OR PURCHASE INSURANCE COVERAGE AT COUNTER. RENTERS WITH A FLORIDA DRIVERS LICENSE WILL NOT RECEIVE UNLIMITED MILEAGE BUT INSTEAD WILL RECEIVE 50 FREE MILES PER DAY. ANY ADDITIONAL MILES WILL INCUR A .25 PER MILE CHARGE.
MILEAGE Unlimited. Exception: RENTERS WITH A FLORIDA DRIVERS LICENSE WILL NOT RECEIVE UNLIMITED MILEAGE BUT INSTEAD WILL RECEIVE 50 FREE MILES PER DAY. ANY ADDITIONAL MILES WILL INCUR A .25
NO-SHOWS Your reservation will be considered as NO SHOW after the 2 hours of pick up time entered in the reservation.
ONE-WAY You need to make arragements at the counter
OVERSTAY Online rates are valid only for the period of the online reservation, extensions may be subject to rate adjustments in a case by case basis.
PAYMENT Aceptamos efectivo, tarjetas de debito, American express, visa, diners club and discover.
PREPAID DEBIT CARDS Only for payments are accepted the prepaid debit cards. IF you have a Florida river license,we cannot accept prepaid cards.
SHUTTLE Thank you for renting with us, you are arriving to the Fort Lauderdale Intl Airport, one you are ready for pick up please call us or whatsapp to + 1 954 205 8818 or cal to the toll free number 1 866 327 7037 option #2 so we can send someone for you right away, PLEASE DO NOT GO TO THE CAR RENTAL CENTER STAY AT THE TERMINAL WE WILL PICK YOU UP THERE, you can also board the Hilton Garden Shuttle that will take you to us as well. Please confirm you have received this email and provide flight info. Email rentacar4lessfll@gmail.com
TOLL ROADS AND FEES We have two options:
1) We charge $14.99 per day for unlimited tolls.
2)We charge $9.99 per day plus the amount of the tolls incurred during your rental agreement. This amount will be determined at the end of the contract.
If you don`t accept any of our options, you will be charged $50 dollars per each toll passed while the car was under your contract.
We do not accept personal sunpass
ADDITIONAL DRIVERS
Additional drivers are not included in any rental rate package A Maximum of 3 additional drivers maybe added to the rental contract at a cost of 14.99 USD excluding tax each, per day each day per rental, providedthat any additional names driver meets the driving licence criteria. Additional drivers can only be added for the full duration of the rental. All insurance cover as part of the rental contractwill become void if an unauthorized driver has used the vehicle or if the driver of the vehicledoes not possess the required driving licence at the time of the event giving rise to claim.
AFTER HOURS
Out of Hours returns are allowed, customer will drop off the vehicle keys at the designated key drop box, and rental agreement will be closed the next following business day. Out of Hours collections are not allowed.
AGE
The Minimum Driving Age for this rental is 21.The Maximum Driving Age for this rental is 80. The following Surcharges Apply: Drivers Age 21 to 24, 49.99 USD per day excluding tax. Age 71 to 80, 49.99 USD per day excluding tax. The Driver surcharges are not included in the rental cost quoted.
AIRPORT PICKUP
Orlando international airport : Once you have picked up your luggage, Please proceed to ground transportation. A or B terminal proceed to numbers 34,35 or 36. MAKE SURE YOU ARE POSITIONED IN ANY OF THIS DOORS AND CALL OR SEND A MESSAGE US ONCE THERE FOR SHUTTLE PICK UP 269-304-5377. You are going to expect a RED BUS that says WALLY PARK. DO NOT GET INTO ANY OTHER BUS BUT THIS.
CALL CENTER RESERVATIONS
For reservations you can call: From US, Caribbean: +1888-5260440; +1305-52600440; 14073421858 From Venezuela: 08007368226
CANCELLATION
During peak-season, reservations are automatically cancelled after 6 hours of the expected arrival time, unless we receive a change of pick-up time and, it only applies in the same day of reservation.
If for any reason you do not rent with us and you cancel up to 48 hours prior to scheduled pick-up time, a fee of USD50.00 will be charged. If you need to cancel within the 48 hour period prior to the scheduled pick-up time or if you miss a prepaid reservation, no portion of the prepaid amount will be refunded. This fee will not be charged if your flight is cancelled and the airline and flight number are in the reservation prior to your scheduled pick-up and you reschedule the reservation with us. Or you can use 100% of your payment to make another reservation with us. To obtain the refund you should contact any of our offices or at 0800-7368226.
CDW
CDW in not included in the cost of the rental. The customer has to provide a CDW to cover the vehicle. This CDW can be provided by the credit card, personal insurance, waiver protection offered by the third party website, or using the CDW we offer at the counter, with a deductible of USD5000, and a cost of USD24.99 per day of rental. The only insurance we accept from the customer is Geico, State Farm and Allstate.
CLEANING
There is a very clear no smoking policy in the rental vehicles. Should it be found that a customer has been smoking in the vehicles, a cleaning charge of 500 USD will be applied.
CROSS BORDER
Vehicles cannot be taken out of the state of Florida. Should a customer cross a border or a state line, then a fine of 2,500 USD is payable and the customers agrees to immediately pay this. Vehicle insurance only covers the customer in the state of Florida. Outside of Florida the vehicle is not insured.
DEBIT CARDS
We only accept Debit for payments. To open the contract, you must have a major credit card.
DELIVERY COLLECTION
We can deliver and pick up the vehicle in hotels not farther than 10 miles from our location
DEPOSIT RULES
A deposit by pre-authorization of the customers credit up to 2000.00 USD is required on all vehicles. Customer`s will be able to leave a deposit via major credit card only. Local Residents with a return flight are required to leave a holding deposit of up to 2,000.00 USD and have a maximum mileage allowance of 80 miles per day. Local Residents that do not have a return flight must provide 2 documents showing proof of residency and will be required to leave a holding deposit of up to 2,000.00 USD and have a maximum mileage allowance of 80 miles per day. Should the customer get into an accident during the rental, the security deposit will be held until we receive full payment from the insurance company or the renter.
DRIVERS LICENSE
Drivers must present a fully valid national driver`s licence at the time of rental with no major endorsements, and must have held the licence for a minimum period of 1 year. International driving licence is required for customers whose licence is not written in Roman alphabet. (Arabic, Chinese, Japanese, and Cyrillicetc.). For driving licenses from countries not part of the international driving license treaty, an official translation of the license must be presented with the original license. Original license without translation will not be accepted and the rental reservation may be cancelled.
DUPLICATE RESERVATIONS
In case that you have duplicate reservations, the system will cancel the cheapest one.
EARLY RETURN
There is no refund on early returns
EMERGENCY INFO
In case of emergency, call 1 269 3045377
EQUIPMENT
Daily charges on GPS USD9.99, Baby chair USD10.99.
FUEL
The fuel policy at this branch is full-to-full, so you need to return the vehicle with the same amount of fuel as when you collect the vehicle. No charges for fuel will be added to your rental costs unless you return the vehicle with less than the fuel level at vehicle collection time. If you return the vehicle with less fuel then when you collected the vehicle, you will be charged for the missing fuel at current rental desk price plus and administration fee of USD25. No refunds will be given for unused fuel.
GEOGRAPHIC
We to Florida driver license holders ONLY using a major credit card.
HONOR RESERVATIONS
If customer provides his flight number and airline, we will monitor it for any delays and keep the reservation for the customer for two hours, if customers is delayed and arrives when the branch is closed, they can collect the car the next morning if there is availability. If no flight number has been provided and the customer has not contacted us at the branch, then we will only keep the car for the customer for 1 hour after their booking collection time.
INSURANCE
THEFT WAIVER INSURANCE (TW) Theft Protection for the vehicle is not included in the costs of the rental. COLLISION DAMAGE WAIVER (CDW) Collision Damage Waiver is not included in the costs of the rental. Please note: In common the coverage does not cover damage to windows, tires, the roof, underside and interior of the vehicle, towing charges or damage caused negligently, willfully or recklessly as well as key, car documents, manual, lighter, wiper blade, cargo cover, tool kit, or registration plates or any parts stolen / missing for the interior and exterior. SUPPLEMENTAL LIABILITY INSURANCE (SLI) Supplemental Liability Insurance is an optional service not included in the costs of the rental and can be added to extend the liability coverage up to 500.000,00 USD at the counter for a cost of 24.95 USD per day excluding tax. TIRE AND GLASS INSURANCE (TGI) Tire and Glass Insurance is not included in the cost of the rental but is available at the rental desk to purchase at a cost of 9.99 USD per day excluding tax. ROADSIDE ASSISTANCE COVER Mechanical Breakdown is included in the rental cost. Roadside assistance / Breakdown Cover due to driver negligence, ie miss fueling, driver fault accident, flat tire, low battery etc is not Included in the Rental Price Quoted but can be purchased at the rental desk at a cost of 9.99 USD per day excluding tax. IN THE EVENT OF AN ACCIDENT In the event of an accident the customer must return the vehicle along with a police report, a claim number (the customer must initiate the claim through their insurance, if the customer opted to use their own insurance) and pay the vehicle damage fee determined at the counter after checking the status of the vehicle. If the customer does not provide a police report, all insurances purchased will be considered null and void. INSURANCE If customer is using their own insurance, It must specify coverage limits and inclusions, policy number and effective date.
LOCAL RENTERS
Florida licensed customers must present a credit card for deposit. Debit cards or prepaid cards will not be accepted. They must bring proof of their insurance that covers the rented car or they must purchase the exemption offered by the company at the counter. Unlimited mileage will not be offered to Florida licensed customers. They will only enjoy 50 miles per day. The extra mile will be USD0.25
MILEAGE
The price quoted includes Unlimited Mileage, please note that this is subject to our fair usage policy.Florida Licence / Local Residents with a return flight are required to leave a holding deposit of up to 2,000.00 USD and have a maximum mileage allowance of 100 miles per day.
ONE-WAY
You need to make arragements at the counter
OVERSTAY
Online rates are valid only for the period of the online reservation, extensions may be subject to rate adjustments in a case by case basis.
OWN INSURANCE FEE
If the customer plans to use his own insurance then an own insurance fee will apply on the reservation.
PAYMENT
Accepted Payment Methods are Visa Credit Card, Mastercard Credit Card, Discover Credit Card and Diners Club Credit Card.
PREPAID RESERVATIONS
During peak-season, reservations are automatically cancelled after 6 hours of the expected arrival time, unless we receive a change of pick-up time and, it only applies in the same day of reservation.
If for any reason you do not rent with us and you cancel up to 48 hours prior to scheduled pick-up time, a fee of USD50.00 will be charged. If you need to cancel within the 48 hour period prior to the scheduled pick-up time or if you miss a prepaid reservation, no portion of the prepaid amount will be refunded. This fee will not be charged if your flight is cancelled and the airline and flight number are in the reservation prior to your scheduled pick-up and you reschedule the reservation with us. Or you can use 100% of your payment to make another reservation with us. To obtain the refund you should contact any of our offices or at 0800-7368226.
RESERVATION HOLD TIME
Your reservation is guaranteed just for one hour after your specified pick up time in your reservation. If you have not picked up your car during that time the reservation is cancelled.
SHUTTLE
Orlando international airport : Once you have picked up your luggage, Please proceed to ground transportation. A or B terminal proceed to numbers 34,35 or 36. MAKE SURE YOU ARE POSITIONED IN ANY OF THIS DOORS AND CALL US ONCE THERE FOR SHUTTLE PICK UP 269-304-5377. You are going to expect a RED BUS that says WALLY PARK. DO NOT GET INTO ANY OTHER BUS BUT THIS.
TOLL ROADS AND FEES
The customer is responsible for the payment of all tolls incurred during the rental period. For the customer convenience we can offer them Sun Pass / E Pass, an electronic toll payment service whereby all toll charges and related toll fees incurred during the rental period for all roads are set forth and covered.Option 1: Fully paid Sunpass: 16.99 USD per day excluding tax This covers you for all toll charges completely. Option 2: Part paid Sunpass: 9.99 USD per day excluding tax. Plus, you will be charged for all the tolls you use. Option 3: Decline the Sunpass: This option if the customers decline the Sunpass then they agree to Pay a penalty fee of 25.00 USD excluding tax, plus the tolls cost for every day you cross one.. If any damage is found to the Sunpass transponder fitted in the vehicle there will be a charge of USD250 to cover the cost.
Cancelation Policy
Cancellations made 1 hours after booking will be charged 35.00.
All cancelled reservations or no show reservations will be charged $35. Read our policy before booking.